General Terms and Condition of Use | Workspace Saudi Arabia

Warranty and Return Policy Overview

WORKSPACE warrants that Supplied Products are free from defects in materials and production. This warranty is valid from the date of delivery, irrespective of shift usage, to the original End User and is non-transferable. WORKSPACE will fix or replace with comparable product, at its option and free of charge (for materials and components) any product, part or component which fails under normal use. If repair or spare is not commercially practicable, WORKSPACE will provide a refund or credit for the affected product. End User means the final purchaser acquiring a product from WORKSPACE for the purchaser’s own use and not for re-sale, remarketing or distribution.

Pursuant to this limited warranty, if a product fails under ordinary use as a result of a defect in materials or production, WORKSPACE will (i) repair or, at WORKSPACE’s option, replace the affected product at no charge, with a new or refurbished product of comparable function, performance and quality or (ii) refund or credit of the purchase price for the affected product, at WORKSPACE’s discretion, if WORKSPACE determines that repair or replacement is not commercially practicable or cannot be timely made.
i) A product “defect” means an inadequacy in the materials or workmanship of the product that (i) existed at the date of delivery with respect to the product from WORKSPACE to you and (ii) causes a failure of the product to perform under ordinary use in accordance with the materials and documentation accompanying the product.
ii) An “ordinary use” means use of the product (i) in conformance with all applicable local, state, federal or national laws, codes and regulations (including without limitation building and/or electrical codes) and (ii) in accordance with manufacturer recommendations and/or instructions in the materials and documentation accompanying the product.
Replacement parts are covered for 1 year or the balance of the original warranty, whichever is longer.

WARRANTY DOES NOT APPLY TO PRODUCT DEFECTS, DAMAGE, FAILURE OR LOSS RESULTING FROM:

Normal wear and tear.
Failure to apply, install, reconfigure, or maintain products according to published WORKSPACE or manufacturer instructions and guidelines.
Abuse, misuse, or accident (including, without limitation, use of product in unsuitable environments or conditions).
Damage or marking of materials or scrape of fabric over time caused by sharp or foreign objects.
Alteration or modification of the product.
Change of color of fabrics and surface materials due to soiling, stains, or dye transfer from clothing, including denim.
The substitution of any unauthorized non-WORKSPACE components for use in the place of WORKSPACE components in an integrated product solution, including but not limited to worksurfaces, leg supports, panels, brackets, shelves, overhead bins and other integral components.
This warranty specifically excludes coverage of damage related to climate conditions including heat, light, and humidity levels, such as fading, color change, stretching, or shrinking.
Company expressly disclaims any liability to customers or end users of its products for special, incidental or consequential damages including damage to or loss of other property or equipment, personal injury, or cost of other damages arising out of or in any way connected with the sale or use of its products. The maximum liability if any, of company for any damages hereunder is limited to the purchase price of the defective or non-conforming products sold pursuant to this transaction. Any action arising hereunder must be brought within the warranty period from the date of sale.

Return Policy

Stock items can be returned provided that we are notified within 24 hours of receipt of your order provided the item is returned within 3 days from delivery. The product you return must be in new, unused, condition with all its original packaging and product tags still attached. New and unused shall mean there are no marks on the items or signs of wear and use.
Delivery and assembly costs are not refundable. And based on our evaluation of item condition we will refund the product value.
Assembled or made to order items cannot be returned/exchanged.
If your order is received damaged or defective, we will endeavor to repair it or a replacement will be manufactured and delivered as soon as possible. No claims whatsoever shall be entertained for a replacement for damaged or missing goods unless it is notified to the delivery personnel at the time of delivery. The manufacturer’s warranty on faulty goods remains valid for the period it is given.
Once an order has been placed, it will not in most cases be possible to change the order whatever the reason (ex: mistake, change of mind about colour/ size) if it has entered into the production process. Naturally, we will use our best endeavors to intervene and try and assist you with your request. If client fails to take delivery of any product on any scheduled delivery date, maximum amount of AED 450/Day storage charge will apply.

General Terms and Conditions

Introduction.
These Website Standard Terms And Conditions (these “Terms” or these “Website Standard Terms And Conditions”) contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Standard Terms And Conditions. This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website if you a minor.

Intellectual Property Rights.
Other than content you own, which you may have opted to include on this Website, under these Terms, WORKSPACE and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved. You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website,

Restrictions.
You are expressly and emphatically restricted from all of the following:

publishing any Website material in any media;
selling, sublicensing and/or otherwise commercializing any Website material;
publicly performing and/or showing any Website material;
using this Website in any way that is, or may be, damaging to this Website;
using this Website in any way that impacts user access to this Website;
using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
using this Website to engage in any advertising or marketing;

Certain areas of this Website are restricted from access by you and WORKSPACE may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality of such information.

Your Content.
In these Website Standard Terms And Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant WORKSPACE a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be infringing on any third party’s rights. WORKSPACE reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice.
No warranties.
This Website is provided “as is,” with all faults, and WORKSPACE makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.
Limitation of liability.
In no event shall WORKSPACE, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and Workspace.ae, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
Indemnification.
You hereby indemnify to the fullest extent WORKSPACE from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.
Severability.
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms.
WORKSPACE is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.
Assignment.
WORKSPACE shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, .you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
Entire Agreement.
These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between WORKSPACE and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.
Governing Law & Jurisdiction.
These Terms will be governed by and construed in accordance with the laws of Saudi Arabia and you submit to the non-exclusive jurisdiction of the state and federal courts located in Saudi Arabia for the resolution of any disputes.